Setting up email alerts

Email alerts are set up automatically when you create your account. There is nothing extra to configure to start receiving them.

Which email address do alerts go to?

By default, alerts go to the email address you used to sign up. You can also add additional recipients — colleagues, a team inbox, or anyone else who should know when a site goes down. Learn how to manage alert recipients.

What does an alert email contain?

A down alert includes the name of the monitor, the reason it was marked as down, and the time it was detected. A recovery alert tells you the site is back up and includes the response time at the point of recovery.

How many alert emails will I receive?

By default, one down alert per incident and one recovery alert when the site comes back up. You can increase this to 3, 5, or unlimited in Account settings under Notification limits if you want more frequent contact during a long outage. Learn more about how we decide when to alert you.